Member Etiquette

Last updated: September 25, 2025

Welcome to Tucker Collective! These simple guidelines keep the space productive, respectful, and easy for everyone to enjoy.

  • Be kind. Keep noise low. Take calls in phone booths or rooms.
  • Clean as you go. Leave spaces better than you found them.
  • End on time so the next member can start on time.
  • Don’t share door codes or let in strangers (“no tailgating”).
  • Food belongs in the kitchen; strong smells stay sealed.
  • Respect privacy—no recording or photographing others without consent.
  • Report issues immediately so we can fix them fast.

1) Noise & Calls

  • Use phone booths or meeting rooms for calls and multi-person chats. Keep conversations short in open areas.
  • Headphones for all audio. No speakerphone in open space.
  • If you need to collaborate, book a room rather than gathering at hot desks.

2) Cleanliness & Shared Gear

  • Wipe down desks, tables, and whiteboards after use.
  • Return chairs, remotes, dongles, and markers to their homes.
  • Take all trash, cups, and bottles with you; sort recycling in the kitchen.
  • Printers, monitors, and adapters are shared: use → return → tidy.

3) Hot Desks & Dedicated Desks

  • Hot desks: first-come, first-served. Keep your footprint tight (one seat per person). Clear your area when you leave.
  • Dedicated desks: light personalization is fine; no permanent storage beyond your desk and assigned pedestal. Keep aisles clear.

4) Meeting Rooms (Chilton, Blue, Lucille)

  • Book it before you use it. End at the scheduled time so the next group can begin on time.
  • Room capacities: Chilton (up to 6); Blue & Lucille (3–4).
  • Tech included: 4K display, easy screen-share, camera/mic for video calls, and whiteboard; adapters available on site.
  • Exit checklist:
    • Disconnect screen share; turn off display
    • Erase whiteboard; cap markers
    • Toss/recycle trash; push in chairs
    • Take all belongings; close the door behind you

5) Guests

  • You’re welcome to host guests in meeting rooms and common areas.
  • You are responsible for your guests’ conduct; please meet them in the lobby.
  • Guests should not work solo in the space without a day pass or booking.

6) Kitchen & Food

  • Be mindful of smells. Warm meals and coffee are great—just keep odors contained.
  • Label anything you store; unmarked items may be cleared nightly.
  • Wash, dry, and put away dishes you use.

7) Privacy & Respect

  • Do not photograph or record other members without permission.
  • Keep confidential work confidential; use a room for sensitive calls.
  • Harassment or discriminatory behavior isn’t tolerated—ever. Tell us if something feels off so we can help.

8) Safety, Access & After-Hours

  • Don’t share door codes, keys, or app access. No tailgating—please ensure every person badges/codes in.
  • If your plan includes after-hours access, keep doors secure at all times.
  • If you see something, say something: notify staff or call us at (901) 538-6111.

9) Mail & Packages (if included in your plan)

  • Only receive mail under your company/member name on file.
  • Pick up packages promptly; oversized items may be refused or incur a fee.

10) Pets & Kids

  • Pets by prior approval only; pets must be leashed/crated and well-behaved.
  • Children must be supervised at all times; no unsupervised minors in work areas.

11) Parking & Neighbors

  • Park only in designated areas and respect our neighbors’ spaces.
  • Keep entrances, sidewalks, and loading zones clear.

12) Break Something? Need Help?

  • Stuff happens! If anything’s not working—Wi-Fi, displays, printers—let us know right away so we can jump on it.
  • You can also reach us or book rooms via the site. Address: 152 North Tucker Street, Suite 101, Memphis, TN 38104. Tucker Collective

Phone Booth — Quick Rules

  • Calls only • 30-minute limit when others are waiting
  • Headphones for all audio
  • Take everything with you • Close door softly

Meeting Room — Exit Checklist

  • End on time • Disconnect HDMI/AirPlay
  • Erase whiteboard • Return remotes & markers
  • Toss trash/recycling • Chairs in • Door closed

Kitchen — Be Awesome

  • Label stored food • Clean as you go
  • Run dishwasher if mostly full • Empty if you’re the lucky one when it’s done

Friendly Enforcement

We operate on trust and community. If etiquette is repeatedly ignored, we may pause booking privileges or membership. We’ll always aim to resolve things with a quick, friendly chat first.

Questions? Need an accommodation? Email or call (901) 538-6111. Visiting us? 152 North Tucker Street, Suite 101, Memphis, TN 38104.